Privacy Policy

Who we are

Fulfillance Ride Lab (“we”, “us”, “our”) provides courses that help families teach kids to ride a bike. Our website fulfillinglance.bond is operated by Fulfillance Ride Lab.

Information we collect

• Account and contact details: name, email, phone number you provide to us.
• Transactional data: courses you add to favorites or cart, purchase intent, and preferences stored on your device.
• Usage data: pages viewed, device and browser information, and general location derived from IP.

How we use information

• To provide and improve our courses and website experience.
• To respond to inquiries and provide customer support.
• To personalize content, including remembering favorites and cart items on your device.
• To meet legal obligations and maintain service integrity.

Cookies and local storage

We use cookies and local storage for authentication states, analytics, theme preference, favorites, and cart. You can control cookies through your browser and accept or decline via our cookie banner.

Children’s privacy

Our services are purchased by adults to coach children. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to remove it.

Data sharing

We do not sell personal data. We may share information with service providers under contract (e.g., payment, analytics) who must protect it and use it only for our instructions, or when required by law.

Data retention

We keep information only as long as necessary for the purposes described or as required by law. Local storage items (favorites, cart, theme) stay on your device until you clear them.

Your choices

• Opt-out of non-essential cookies via browser settings.
• Request access, correction, or deletion of your personal information by contacting [email protected].

International transfers

Information may be processed in the United States or other locations where our service providers operate, with appropriate safeguards in place.

Security

We use administrative, technical, and organizational measures to protect information. No method is 100% secure, but we continuously improve our practices.

Updates to this policy

We may update this policy to reflect changes in our practices. We will post the new version with an updated effective date.

Contact

Questions about privacy? Email [email protected] or call +1 (415) 829-7012.